services

CUSTOMER SERVICE
Top priority at JBI is Customer Service and building good relationships with each advertiser and the community. Your advertisers will be happy to do business with your organization for years to come.

QUALITY ASSURANCE
If there should ever be a problem, JBI will know about it and fix it. JBI's Quality Control staff ensures completeness and accuracy of contracts before they are submitted to you. After-sale contact with advertisers is standard JBI practice. Quality Assurance keeps complaints, errors, and adjustments to the bare minimum.

CONTRACT PROCESSING
Measure Twice, Cut Once! This craftman's adage reflects JBI's approach to Contract Processing.
As a matter of routine, our Sales Reps are thoroughly trained regarding your publication
and production specifications. Nonetheless, after our reps submit contracts to our Production Department, every word of copy is checked to match your precise specifications, ensuring that your organization will receive good, clean advertising orders that are ready to publish.

AD DESIGN
Accurate and customer-approved advertising takes on special importance with the newest segment of your market (businesses in the marketplace that have never been called). JBI's Design Staff is dedicated to creating inexpensive, professional-grade ads for prospective advertisers who don't have access to in-house graphics departments or advertising agencies. Because we care about advertiser ad growth, this is an essential component for delivering maximum market penetration. JBI provides more than just sales; we can "turn-key" the sale. We can complete customer-approved artwork before contracts are turned over to your organization at no additional cost to you.

PRODUCTION SYSTEM
Every order must go through a number of steps before it is considered complete. JBI tracks every contract from initial assignment to final closure
and post-sale maintenance. Our tracking systems enable us to have complete, up-to-the-minute information and are the product of years of experience in the advertising industry.

INVOICING
As a value added service, JBI's Production Department completes the paperwork cycle by invoicing your clients so you don't have to.

PROGRAM DESIGN & PRINTING
Many clients prefer to outsource the entire job.
We can take your publication from advertising sales through design, publication and printing for a total and comprehensive turnkey package.

NATIONAL ADVERTISING
JBI is constantly pursuing national advertisiers.
The national client must purchase all programs JBI represents. Special introductory incentive pricing is used to provide a "test drive". Once the national account is secured it will flow into your system as simply as would a local advertiser. JBI handles all paperwork, collection and artwork.